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Quick Start Checklist
New to TempClock? Follow these five steps to get up and running.
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1
Set up your account
Create your TempClock account and complete the onboarding wizard.
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2
Add your first location
Set up a work site with address, capacity, and settings.
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3
Add workers
Add workers manually or import in bulk from a CSV.
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4
Set up a kiosk
Turn any tablet or computer into a clock-in station.
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5
Start clocking in
Understand the complete clock-in flow from camera to confirmation.
Most Popular Guides
Browse by Category
Find exactly what you need, organised by topic.
Getting Started
7 guides
Setting Up Your Account
Create your TempClock account, choose a plan, and complete the onboarding wizard.
Adding Your First Location
Set up your first work site with address, capacity, and settings.
Adding Your First Workers
Add workers manually or import in bulk, assign roles and locations.
Setting Up a Kiosk
Turn any tablet or computer into a clock-in station in under 5 minutes.
Inviting Your Team
Add managers and viewers to your dashboard with the right permissions.
Getting Started with the API
Connect your existing ATS or CRM to TempClock via the REST API.
Setting Up Webhooks
Receive real-time push notifications when events happen — clock-ins, new workers, shifts, and more.
Workers
8 guides
Adding Workers Manually
Step-by-step guide to adding individual workers with all their details.
Bulk Importing Workers
Upload dozens or hundreds of workers at once using a CSV spreadsheet.
Approving Pending Workers
Review and approve workers who have self-registered at the kiosk.
Setting Up Worker PINs
Assign 4-6 digit PINs for workers who can't use facial recognition.
Editing & Managing Workers
Update details, toggle status, change locations, and manage worker profiles.
Document Management
Upload and track worker documents with expiry dates.
Document Expiry Alerts
Set up automatic alerts for expiring documents.
Worker Reliability Scores
Understand AI-powered reliability scoring across 22 metrics, trend tracking, and risk flags.
Kiosk & Clock-In
9 guides
How the Kiosk Works
Understand the complete clock-in flow from camera to confirmation.
Facial Recognition Explained
How face matching works, what affects accuracy, and how to improve results.
Using PIN Fallback
When and how to use PIN entry as an alternative to facial recognition.
Kiosk Lock Mode
Lock the kiosk to prevent workers from accessing other apps or websites.
Visitors & Contractor Sign-In
Set up visitor and contractor check-in flows at the kiosk.
GPS & Geofencing
Set up location boundaries and track worker GPS at clock-in.
Clock-In Messages
Display targeted messages to workers at the kiosk.
Kiosk Surveys
Create and manage surveys shown at clock-in.
Live Camera Monitoring
Watch live camera feeds from active kiosk sessions.
Timesheets
5 guides
Viewing & Filtering Timesheets
Find specific time entries using date ranges, workers, locations, and status filters.
Editing Time Entries
Correct clock-in/out times, add notes, and handle missing entries.
Manual Clock In & Out
Manually clock workers in or out when they forget or the kiosk is unavailable.
Approving Timesheets
Review, approve, or dispute time entries through the approval workflow.
Handling Exceptions
Deal with missing clock-outs, late starts, overtime alerts, and short shifts.
Payroll & Finance
7 guides
Understanding Rate Rules
How the rate system works, priority matching, and when rules apply.
Creating Rate Rules
Set up pay rates, charge rates, and scope rules for clients, locations, and roles.
Overtime, Weekend & Holiday Rates
Configure overtime thresholds, weekend premiums, and bank holiday rates.
Running Payroll Reports
Generate payroll summaries with hours, rates, and totals for any date range.
Exporting to Sage
Export payroll data in Sage 50, Sage Business Cloud, or detailed CSV format.
Exporting to Xero
Export timesheet or detailed CSV data formatted for Xero import.
Margin Reports
Track profitability with pay cost vs charge revenue analysis.
Shifts & Scheduling
4 guides
Creating & Managing Shifts
Build shift schedules, use templates, and assign workers to shifts.
Shift Templates & Patterns
Save recurring shift patterns and auto-generate weekly rotas.
Publishing & Notifying
Publish shifts and automatically notify assigned workers.
Absences & Holiday Requests
Manage holiday entitlements, sick leave, and absence approvals.
Reports & Analytics
4 guides
Dashboard Overview
Understand your live dashboard, summary cards, and activity feed.
General & Spend Reports
Run detailed reports on hours, headcount, and spending by worker, location, or role.
Workforce Insights & Forecasting
Analyse worker tenure, utilisation, cancellations, and forecast demand.
WTR Compliance Reports
Monitor Working Time Regulations compliance and flag breaches.
Client Portal
4 guides
Setting Up Portal Users
Create login credentials for your clients to access their read-only portal.
Portal Timesheets & Approvals
How clients view, approve, and dispute timesheets through the portal.
Creating Portal Users
Step-by-step guide to creating and managing portal logins for your end clients.
Portal Reports & Spend
Client-facing spend reports, fire register, and occupancy views.
Safety & Compliance
3 guides
Settings & Admin
6 guides
Managing Locations
Add, edit, and configure work sites, addresses, and capacity limits.
Departments & Cost Codes
Organise workers by department and track time against project cost codes.
Bank Holidays
Manage the bank holiday calendar used for premium rate calculations.
User Roles & Permissions
Understand the different user roles and what each level can access.
Billing & Subscriptions
Understand your plan, billing cycle, and how to upgrade or downgrade.
Global Settings
Configure face match threshold, kiosk options, and work rules.
Marketing Hub
8 guides
Marketing Hub Overview
Understand the Marketing Hub — artwork generator, email campaigns, asset library, and more.
Creating Social Media Artwork
Use the artwork generator to create branded graphics for Instagram, Facebook, LinkedIn, and X.
Managing Your Asset Library
Upload, organise, and manage images, logos, and generated artwork in the asset library.
Building Email Campaigns
Create, schedule, and send GDPR-compliant email campaigns with open and click tracking.
Managing Contacts & Lists
Add contacts manually, import via CSV, organise into mailing lists, and manage subscriptions.
Email Templates
Create reusable email templates with merge tags and live preview for consistent campaigns.
Newsletter & Subscribe Page
How the public subscribe page works with GDPR double opt-in and confirmation emails.
Client Marketing Tools
How your clients can use their own branded artwork generator and asset library.
Troubleshooting
5 guides
Camera Not Working
Fix camera permission issues, blank screens, and video feed problems.
Face Not Recognised
Improve match accuracy, re-register faces, and handle low-confidence scores.
Missing Clock-Outs
Find and fix time entries where workers forgot to clock out.
Export & Payroll Issues
Troubleshoot Sage/Xero export errors, missing data, and incorrect totals.
Login & Access Problems
Reset passwords, fix locked accounts, and resolve permission errors.
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