Setting Up Portal Users
Give your end clients their own read-only login to view timesheets, reports, and fire register data.
What Is the Client Portal?
A separate, read-only area for your end clients.
The Client Portal is a separate part of TempClock designed specifically for your end clients — the companies where your workers are placed. It gives them their own login so they can check timesheets, view reports, and see who is on-site, without needing to contact you for this information.
The portal is read-only by default. Clients can view data and approve timesheets, but they cannot make changes to workers, rates, or schedules. This keeps your agency in full control while giving clients the visibility they need.
Your end clients — the companies where you place temporary workers
A separate login page at /portal/login.php, completely separate from your manage portal
View timesheets, check fire registers, see reports, approve timesheet entries
Pay rates, margins, other clients' data, and all admin settings are completely hidden
The Client Portal is a great way to build trust with your clients. When they can see real-time data about their workers, they are less likely to question your timesheets or invoices.
What Portal Users Can See
A breakdown of everything that is visible in the client portal.
Portal users have access to the following information, all filtered to show only data related to their specific locations:
What Portal Users Cannot See
Sensitive data that is always hidden from clients.
The Client Portal is carefully designed to protect your business-sensitive information. Portal users cannot see any of the following:
What you pay your workers per hour is never shown. Clients only see charge rates.
Your profit margin (the difference between charge rate and pay rate) is completely hidden.
Each portal user can only see data for their own locations. They have no visibility of other clients.
No access to system settings, billing, user management, or any admin functions.
Clients see worker names but not personal details like phone numbers, email addresses, or home addresses.
The shift calendar and shift management tools are not available in the portal.
This separation is fundamental to TempClock. No matter what happens in the portal, your pay rates and margins are never exposed. You can confidently give clients portal access without worrying about them seeing your commercial information.
Adding a Portal User
Create a login for your client in a few simple steps.
You can create portal user accounts directly from the manage portal. There is no need to contact anyone — you have full control over who gets access.
Navigate to Portal Users
In the manage portal, click More in the sidebar, then Settings, and then click Portal Users. This shows a list of all existing portal user accounts.
Click "Create Portal User"
Click the + Create Portal User button to open the new user form.
Enter their name
Type the name of the person who will be using the portal. This is usually your main contact at the client company (for example, their operations manager or HR lead).
Enter their email address
Enter the client contact's email address. This will be their login username for the portal.
Set a password
Create a password for the portal user. You will share this with your client along with the portal login URL. Choose something strong — at least 8 characters with a mix of letters and numbers.
Click Create
Click Create. The portal account is created immediately and is ready to use. You can now share the login details with your client.
You can create multiple portal users for the same client. For example, both the operations manager and the finance manager might want their own login.
How Clients Log In
The portal login page and first-time access.
Portal users log in at a completely separate URL from your manage portal. This keeps the two experiences separate and ensures clients never accidentally see your admin area.
/portal/login.php — share this link with your client
The email address you entered when creating their account
The password you set when creating the account
When you share the portal link with a new client, send the login URL and credentials in a separate message or email for security. Avoid including the password in the same email as the login link.
Managing Portal Users
Reset passwords, deactivate, or reactivate portal accounts.
You can manage all portal users from More > Settings > Portal Users. From here you can:
If a client contact leaves their company, deactivate their portal account straight away. You can then create a new account for their replacement.
Once you have created a portal user account, you need to share the login details with your client. Here are some tips for doing this securely:
Never share portal credentials over an unsecured channel. A phone call or a secure messaging app is better than including the password in a plain email.
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