Settings & Admin

Bank Holidays

Bank holiday dates drive the bank holiday premium in rate rules. England and Wales dates are loaded when your system is set up, and you can add or import more.

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Last checked against the product:

Overview Add a Date Import from gov.uk How They Affect Pay Troubleshooting

Overview

On the Rate rules page.

Agency console: Time & Pay > Rate rules, then scroll to Bank Holidays. Not in the client dashboard: the dates are shared by every client. A new TempClock system starts with the England and Wales bank holidays for 2026 to 2028.

Before you start

  • Agency console, a super admin or an Admin who can change pay and charge rates. The Payroll preset can read the list but not change it.

Add a Date

For a one-off holiday.

Open Bank Holidays

Go to Time & Pay > Rate rules and scroll to Add Bank Holiday.

Enter it

Pick the Date and type the Name, for example Christmas Day.

Add

Click Add Holiday. To remove a date, click Delete next to it.

Import from gov.uk

For a new year.

Download the file

In your browser, download bank-holidays.json from gov.uk/bank-holidays.

Choose the region

Under Import from gov.uk, pick the Region: England and Wales, Scotland or Northern Ireland.

Upload

Choose the file and click Import file. Dates already listed are skipped.

Important

The list has no region. Every date applies to every client and every site. Importing Scotland or Northern Ireland adds those dates at your English and Welsh sites too, and their hours get the bank holiday premium. Only import another region if all your sites are in it.

How They Affect Pay

Only with a matching rate rule.

Hours on these dates get the bank holiday premium of the rate rule that prices the shift. A rule with no bank holiday premium pays its normal rate.
A shift over midnight uses the day it started, or is split at midnight, as set in Weekend and bank holiday premiums on shifts over midnight under Payroll Policies. See Global Settings.
Changes affect weeks that are not locked yet.

Troubleshooting

Common questions.

Problem Check
No premium on a bank holiday The date is missing from the list, or the rate rule has no bank holiday premium.
The import added nothing Every date was already listed, or the wrong region was picked.

Related guides

Agency Go-live Checklist (step 4)
Overtime Rates
Creating Rate Rules
Previous Departments and Cost Codes Next System Health
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