Workers

Document Management

Track worker documents and certificates, manage expiry dates, and ensure compliance with automated verification workflows and alerts.

4 min read

What Document Management Does

Centralised tracking for worker documents and certificates

TempClock's document management system gives you a central place to store, track, and verify all the documents and certificates your workers need to be on site. Instead of chasing paperwork or keeping track of expiry dates in spreadsheets, everything lives inside each worker's profile.

Store digital copies of worker documents — DBS checks, CSCS cards, First Aid certificates, Right to Work evidence, and more
Track issue dates and expiry dates for every document
See verification status at a glance — pending, verified, or rejected
Receive automated alerts when documents are approaching expiry or have expired
Optionally block clock-in for workers with expired critical documents
Supported File Types

PDF, JPG, and PNG files up to 5 MB each

Storage

Files stored securely per worker in /uploads/documents/{worker_id}/

Expiry Alerts

Automated warnings at 30 days before expiry

Critical Documents

Can block kiosk clock-in when expired

Note

Document management works alongside the Document Expiry Alerts system. Once you have documents uploaded, expiry alerts are generated automatically — no extra configuration needed.

Managing Document Types

Configure the types of documents you need to track

Before uploading documents for workers, you'll want to set up the document types your organisation requires. Document types act as categories that define what kind of document is being stored and how it should be handled.

Go to Settings

In the manage portal sidebar, click Settings, then select Document Types from the settings menu.

Add a new document type

Click the Add Document Type button. You'll need to fill in the following fields:

  • Name — A descriptive label (e.g. "DBS Check", "CSCS Card", "First Aid Certificate")
  • Requires Expiry — Whether this document type has an expiry date that needs tracking
  • Is Critical — If enabled, workers with an expired document of this type will be blocked from clocking in at the kiosk
  • Default Validity — The default number of months the document is valid for (used to auto-calculate the expiry date from the issue date)

Save and manage your list

Click Save to add the document type. You can edit or remove document types at any time from the same settings page. Existing documents are not affected when you change a document type's settings.

Settings — Document Types

Document Types

+ Add Document Type
Name Requires Expiry Critical Default Validity Actions
DBS Check Yes Yes 36 months Edit
CSCS Card Yes Yes 60 months Edit
First Aid Certificate Yes No 36 months Edit
Right to Work No Yes Edit
Manual Handling Cert Yes No 12 months Edit

5 document types configured

Important

Mark a document type as Critical only for legally required documents such as DBS checks and Right to Work evidence. Non-critical documents will still generate expiry warnings, but they won't prevent workers from clocking in.

Tip

The Default Validity setting saves time during upload. When you select an issue date, TempClock automatically calculates the expiry date based on the default validity period. You can always override it manually.

Uploading Documents for a Worker

Attach files to a worker's profile

Before you start

  • At least one document type configured in Settings
  • The document file ready on your computer (PDF, JPG, or PNG, max 5 MB)
  • The worker must already exist in the system

Open the worker's profile

Go to the Workers page and click on the worker's name to open their profile.

Switch to the Documents tab

On the worker's profile page, click the Documents tab. This shows all documents currently on file for this worker.

Click "Upload Document"

Click the Upload Document button to open the upload form.

Select your file and fill in the details

Choose your file by clicking Choose File or dragging it onto the upload area. Then fill in the required fields:

  • Document Type — Select from the document types you've configured (e.g. "DBS Check")
  • Issue Date — The date the document was issued or certified
  • Expiry Date — Automatically calculated from the default validity, but you can override it. Only shown if the document type requires expiry.

Click "Upload"

Click the Upload button to save the document. The file is stored securely and the document appears in the worker's Documents tab with a Pending verification status.

Accepted Formats

PDF, JPG, PNG

Maximum File Size

5 MB per file

File Storage

/uploads/documents/{worker_id}/

Initial Status

Pending (awaiting admin verification)

Tip

You can upload multiple documents for the same worker. Each document is tracked independently with its own type, dates, and verification status.

Note

If a file exceeds the 5 MB limit, try compressing the PDF or reducing the image resolution before uploading. Scanned documents often have unnecessarily high resolution that can be reduced without losing readability.

Verification Workflow

How admins and managers verify uploaded documents

Every document uploaded to TempClock goes through a verification workflow. This ensures that someone with authority has reviewed and approved each document before it's considered valid.

Pending

Document has been uploaded but not yet reviewed by an admin or manager

Verified

An admin or manager has reviewed and approved the document as valid

Rejected

The document was reviewed and found to be invalid, unclear, or incorrect

Open the document for review

Navigate to the worker's profile, then the Documents tab. Documents awaiting review are marked with an amber Pending badge. Click on the document row to view the uploaded file and its details.

Review the document

Check the uploaded file to verify that:

  • The document is legible and complete
  • The worker's name on the document matches their profile
  • The issue and expiry dates are correct
  • The document type is appropriate (e.g. a DBS certificate is filed as "DBS Check")

Verify or reject

Click the Verify button to approve the document, or click Reject if it doesn't pass review. You can add optional notes to explain your decision — this is especially useful when rejecting, so the uploader knows what to fix.

Note

TempClock uses colour-coded status indicators throughout the system to make document status easy to spot at a glance:

Verified / Valid

Document is approved and within its validity period

Expiring Soon

Document will expire within the next 30 days

Expired / Rejected

Document has expired or was rejected during review

Important

When a critical document expires, the worker is automatically blocked from clocking in at the kiosk until a valid replacement is uploaded and verified. Non-critical documents will show warnings but won't block clock-in.

Documents on the Worker Profile

Viewing and managing documents from a worker's profile page

The Documents tab on each worker's profile provides a complete overview of all their documents. It displays a table with all the information you need to manage their compliance at a glance.

Worker Profile — Documents Tab

Documents — Sarah Johnson

EMP-0042 · Acme Warehouse

+ Upload Document
All (5) Verified (3) Pending (1) Expired (1)
Type Filename Issued Expires Status Actions
DBS Check dbs-sarah-j.pdf 15 Jan 2024 15 Jan 2027 Verified View
CSCS Card cscs-0042.jpg 01 Mar 2023 01 Mar 2028 Verified View
First Aid Certificate firstaid-cert.pdf 10 Jun 2023 10 Apr 2026 Expiring View
Right to Work rtw-passport.png 20 Sep 2024 Verified View
Manual Handling manual-handling.pdf 05 Feb 2025 05 Feb 2026 Expired Replace

5 documents on file · 1 expiring soon · 1 expired

From the Documents tab you can:

View any uploaded document by clicking the View link to open the file
Upload new documents using the Upload Document button
Replace expired documents — this uploads a new version while keeping the old one in the history
Filter by status to quickly find documents that need attention
Verify or reject pending documents directly from the table (admin/manager only)
Tip

The Documents tab shows a summary count at the top with filters. Use the Expired filter to quickly find all documents that need replacing, or the Pending filter to see what needs reviewing.

Best Practices

Get the most out of document management

Follow these recommendations to keep your document management running smoothly and ensure your workers stay compliant.

Keep document types organised — Use clear, descriptive names that everyone on your team will understand. Avoid creating duplicate or overlapping types.
Set realistic default validity periods — Match the default validity to the actual certificate validity period. A DBS check is typically 3 years, a CSCS card is 5 years, and a First Aid certificate is 3 years.
Reserve the Critical flag for legally required documents — Only mark document types as Critical if workers are legally prohibited from working without them. Overusing the Critical flag will cause unnecessary clock-in blocks.
Verify documents promptly — Don't let documents sit in Pending status. Aim to review and verify within 24 hours of upload to keep your compliance records accurate.
Use the Replace workflow for renewals — When a document expires, use the Replace action instead of uploading a separate new document. This maintains a clear audit trail.
Encourage high-quality scans — Ask workers to submit clear, legible scans or photos. Blurry or partial documents slow down the verification process.
DBS Check

Typically valid for 3 years (36 months). Mark as Critical.

CSCS Card

Usually valid for 5 years (60 months). Mark as Critical for construction sites.

First Aid Certificate

Standard validity of 3 years (36 months). Usually non-critical.

Right to Work

May not expire (permanent residents). Mark as Critical.

Good to know

Review your document types at least once a quarter. As regulations change or your client requirements evolve, you may need to add new types, adjust validity periods, or update which documents are marked as critical.

Note

For a detailed guide on how the automated expiry alert system works and how to configure notification preferences, see the Document Expiry Alerts guide.

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