Clock-in Messages
Learn how to create and manage messages that appear on the kiosk when workers clock in or out — perfect for announcements, safety notices, and schedule changes.
What Are Clock-in Messages?
Post announcements that workers see on the kiosk.
Clock-in messages let managers post announcements that appear directly on the kiosk screen when a worker clocks in or clocks out. Instead of relying on notice boards, group chats, or word of mouth, you can deliver important information to workers at the exact moment they interact with the kiosk.
Messages are created in the manage portal and are displayed automatically on the kiosk. Each message can be targeted to specific workers, locations, or shown to everyone.
Managers and admins from the manage portal
The kiosk screen, immediately after clock-in or clock-out
All workers, a specific location, or a specific worker
Optional date range — set a start and end date for temporary notices
Common use cases include:
Clock-in messages are a one-way communication channel. Workers see the message on the kiosk but cannot reply to it. For two-way communication, use your existing messaging tools.
Creating a Message
How to compose and publish a clock-in message from the manage portal.
Before you start
- Manager or admin access to the manage portal
- At least one active location with a kiosk set up
- Workers registered at the target location
To create a new message, go to the Clock Messages page in the manage portal. Click the New Message button to open the message form. Fill in the following fields:
Enter the title and message body
Give your message a short, clear title (this appears as the heading on the kiosk). Then write the message body with the details you want to communicate. Keep it concise — workers will be reading this on a tablet screen immediately after clocking in.
Choose a priority level
Select a priority level from the dropdown. This controls how the message looks on the kiosk and whether it auto-dismisses:
- Info — Blue styling, auto-dismisses after a timeout
- Warning — Amber styling, auto-dismisses after a timeout
- Urgent — Red styling, requires the worker to tap "Acknowledge"
Set the target audience
Choose who should see this message:
- All workers — Every worker across all locations
- Specific location — Only workers clocking in at a particular site
- Specific worker — A single named worker only
Choose when to show the message
Select when the message should appear:
- Clock in — Shown only when a worker clocks in
- Clock out — Shown only when a worker clocks out
- Both — Shown on both clock-in and clock-out
Set a date range (optional)
If the message is temporary (e.g. a one-week safety notice), set a Show from and Show until date. The message will only appear on the kiosk during that window. Leave both fields blank to show the message indefinitely until you deactivate it manually.
You can save a message without setting a date range and activate it later using the active/inactive toggle on the Clock Messages page.
Priority Levels Explained
How each priority level looks and behaves on the kiosk.
The priority level you choose determines how the message is styled on the kiosk and whether the worker must interact with it before proceeding.
Info
Blue border. Informational messages such as general announcements or reminders.
- • Auto-dismisses after timeout
- • No worker interaction required
- • Least intrusive
Warning
Amber border. Important notices that need attention, such as safety updates or schedule changes.
- • Auto-dismisses after timeout
- • No worker interaction required
- • Draws more attention
Urgent
Red border. Critical messages that the worker must read and acknowledge before proceeding.
- • Does not auto-dismiss
- • Worker must tap "Acknowledge"
- • Most intrusive
Urgent messages block the kiosk flow until the worker taps Acknowledge. Use this sparingly — if every message is urgent, workers will start ignoring them.
How Messages Appear on the Kiosk
What workers see after clocking in or out.
When a worker clocks in (or clocks out) and there are active messages targeted to them, a dark overlay appears on the kiosk screen showing the message cards. Each card is colour-coded by its priority level.
If there are multiple messages, they are stacked vertically and the worker can scroll through them. Info and warning messages auto-dismiss after a short timeout, while urgent messages stay on screen until the worker taps Acknowledge.
Messages for James Davies
Safety Briefing — New Equipment
All workers must attend the 15-minute safety briefing on the new lifting equipment. Report to Bay 3 before starting work.
Hard Hat Zone — Level 2
Level 2 is now a mandatory hard hat zone. Do not enter without appropriate head protection.
Messages will auto-dismiss or tap Acknowledge to continue
Once all messages have been dismissed (either by auto-timeout or acknowledgement), the kiosk proceeds to show the standard clock-in confirmation screen. The worker's clock-in time is not affected by the time spent reading messages — it is recorded at the moment they tapped the Clock In button.
The clock-in timestamp is captured before messages are displayed. Workers are not penalised for reading time — their clock-in time is the moment they pressed the button, not when they finished reading messages.
Managing Your Messages
How to edit, deactivate, and delete messages.
All your messages are listed on the Clock Messages page in the manage portal. From here you can manage the full lifecycle of each message.
Click on any message to update its title, body, priority, target, or date range
Use the active/inactive toggle to enable or disable a message without deleting it
Permanently remove a message. This action cannot be undone.
Clone an existing message to use as a template for a new one
The messages list shows the current status of each message at a glance:
Deactivating a message is better than deleting it if you think you might need it again. You can toggle it back on at any time without recreating it.
Best Practices
Tips for writing effective clock-in messages.
Follow these guidelines to make sure your clock-in messages are effective and do not disrupt the clock-in flow:
A good rule of thumb: if the message would not be important enough to stop someone in a corridor and tell them in person, it probably does not need to be an urgent message.
Quick reference: choosing the right priority
Info — "Reminder: Submit your timesheets by Friday" / "Company BBQ next Thursday"
Warning — "Schedule change: Early finish at 3pm today" / "Fire drill at 11am tomorrow"
Urgent — "Mandatory safety briefing before starting work" / "Site evacuation route changed"
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