Workers

Setting Up Worker PINs

PINs give workers an alternative way to clock in when facial recognition isn't practical. Learn how to set them up and manage them.

3 min read

What Are Worker PINs?

An alternative to facial recognition

TempClock primarily uses facial recognition for clocking in and out. However, there are times when facial recognition isn't possible or reliable. Worker PINs provide a backup method so that workers can still clock in when the camera can't identify them.

A PIN is a 4 to 6 digit number that the worker enters at the kiosk along with their Employee ID. It's simple, quick, and works in situations where the camera might struggle.

PIN Length

4 to 6 digits

Used With

Employee ID (badge number)

Set By

An administrator in the manage portal

Purpose

Backup for facial recognition

When to Use PINs

Situations where PINs are useful

Facial recognition works well in most conditions, but there are some common situations where a PIN is the better option:

Workers wearing PPE or masks — Hard hats, safety goggles, face masks, or balaclavas can cover key facial features and prevent recognition.
Poor lighting conditions — If the kiosk is in a dimly lit area such as a loading dock or outdoor entrance, the camera may not get a clear enough image.
Camera issues — If the kiosk camera is temporarily not working or needs maintenance, workers can still clock in using their PIN.
New workers before face registration — If a worker hasn't registered their face yet but needs to clock in immediately, a PIN lets them get started right away.
Workers who prefer not to use facial recognition — Some workers may prefer a PIN for personal reasons.
Note

PINs are a backup method, not a replacement. Facial recognition is more secure because it can't be shared between workers. Use PINs only when facial recognition genuinely isn't practical.

Setting Up a PIN for a Worker

Step-by-step instructions

Before you start

  • Access to the TempClock manage portal
  • The worker must already exist in the system (Active or Pending status)

Navigate to Workers

In the manage portal sidebar, click Workers to open the workers list.

Click on the worker's name

Find the worker you want to set up a PIN for and click their name to open their profile.

Click "Edit"

On the worker's profile page, click the Edit button to open their details for editing.

Scroll to PIN Management

Scroll down the edit form until you find the PIN Management section. This is where you set, change, or remove the worker's clock-in PIN.

Enter a PIN

Type a 4 to 6 digit PIN into the PIN field. Choose something that the worker can remember but that isn't easily guessed.

Click "Set PIN"

Click the Set PIN button to save the PIN. The worker can now use this PIN at the kiosk immediately.

Worker Edit — PIN Management

Sarah Johnson

EMP-0042 · Warehouse Operative

PIN Management

Enter a 4–6 digit PIN for this worker to use at the kiosk.

* * * * Set PIN

PIN is currently set

Tip

Let the worker know their PIN after you've set it. You could tell them in person, send them a text, or print it on a slip. Don't email PINs unless you're confident the worker's email is private.

How Workers Use Their PIN at the Kiosk

The clock-in experience with a PIN

When a worker arrives at the kiosk and wants to use their PIN instead of facial recognition, here's what they do:

Tap "Use PIN Instead"

On the kiosk's main clock-in screen, the worker taps the "Use PIN Instead" link below the camera view. This switches to the PIN entry screen.

Enter their Employee ID

The worker types in their Employee ID (badge number) using the on-screen keypad. This tells the kiosk which worker is clocking in.

Enter their PIN

Next, the worker enters their PIN. The digits are shown as dots for security.

Clock in confirmed

If the Employee ID and PIN match, the kiosk confirms the clock-in with a success message and the worker's name on screen. The time is recorded just as it would be with facial recognition.

Kiosk — PIN Clock-In

Clock In

EMP-0042
* * * *
Clock In

Use facial recognition instead

Removing a Worker's PIN

How to delete a PIN when it's no longer needed

If a worker no longer needs a PIN, or you want to force them to use facial recognition only, you can remove their PIN:

Go to the worker's Edit page

Navigate to Workers, click on the worker's name, then click Edit.

Scroll to PIN Management

Find the PIN Management section. You'll see a note saying "PIN is currently set".

Click "Remove PIN"

Click the Remove PIN button. Confirm the action when prompted. The worker's PIN will be deleted immediately and they will no longer be able to clock in using a PIN.

Important

If a worker suspects their PIN has been compromised (someone else knows it), remove the old PIN and set a new one straight away.

PIN Security Tips

Keep your system secure

PINs are less secure than facial recognition because they can be shared or guessed. Follow these tips to keep things safe:

×

Don't use obvious PINs

Avoid 1234, 0000, 1111, or the worker's birth year. These are the first things someone would guess.

×

Don't let workers share PINs

Each worker should have their own unique PIN. Sharing PINs means someone could clock in on behalf of another worker.

Do use 5 or 6 digits when possible

Longer PINs are harder to guess. A 6-digit PIN is 100 times harder to crack than a 4-digit one.

Do change PINs periodically

If a worker uses their PIN regularly, consider changing it every few months as a precaution.

Do encourage facial recognition as the primary method

Facial recognition can't be shared between workers and is the most reliable way to confirm identity.

Important

If you notice unusual clock-in patterns (such as a worker clocking in when they shouldn't be on site), check whether their PIN has been shared. You can remove the PIN and switch them to facial recognition only.

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