Setting Up Worker PINs
PINs give workers an alternative way to clock in when facial recognition isn't practical. Learn how to set them up and manage them.
What Are Worker PINs?
An alternative to facial recognition
TempClock primarily uses facial recognition for clocking in and out. However, there are times when facial recognition isn't possible or reliable. Worker PINs provide a backup method so that workers can still clock in when the camera can't identify them.
A PIN is a 4 to 6 digit number that the worker enters at the kiosk along with their Employee ID. It's simple, quick, and works in situations where the camera might struggle.
4 to 6 digits
Employee ID (badge number)
An administrator in the manage portal
Backup for facial recognition
When to Use PINs
Situations where PINs are useful
Facial recognition works well in most conditions, but there are some common situations where a PIN is the better option:
PINs are a backup method, not a replacement. Facial recognition is more secure because it can't be shared between workers. Use PINs only when facial recognition genuinely isn't practical.
Setting Up a PIN for a Worker
Step-by-step instructions
Before you start
- Access to the TempClock manage portal
- The worker must already exist in the system (Active or Pending status)
Navigate to Workers
In the manage portal sidebar, click Workers to open the workers list.
Click on the worker's name
Find the worker you want to set up a PIN for and click their name to open their profile.
Click "Edit"
On the worker's profile page, click the Edit button to open their details for editing.
Scroll to PIN Management
Scroll down the edit form until you find the PIN Management section. This is where you set, change, or remove the worker's clock-in PIN.
Enter a PIN
Type a 4 to 6 digit PIN into the PIN field. Choose something that the worker can remember but that isn't easily guessed.
Click "Set PIN"
Click the Set PIN button to save the PIN. The worker can now use this PIN at the kiosk immediately.
Sarah Johnson
EMP-0042 · Warehouse Operative
PIN Management
Enter a 4–6 digit PIN for this worker to use at the kiosk.
PIN is currently set
Let the worker know their PIN after you've set it. You could tell them in person, send them a text, or print it on a slip. Don't email PINs unless you're confident the worker's email is private.
How Workers Use Their PIN at the Kiosk
The clock-in experience with a PIN
When a worker arrives at the kiosk and wants to use their PIN instead of facial recognition, here's what they do:
Tap "Use PIN Instead"
On the kiosk's main clock-in screen, the worker taps the "Use PIN Instead" link below the camera view. This switches to the PIN entry screen.
Enter their Employee ID
The worker types in their Employee ID (badge number) using the on-screen keypad. This tells the kiosk which worker is clocking in.
Enter their PIN
Next, the worker enters their PIN. The digits are shown as dots for security.
Clock in confirmed
If the Employee ID and PIN match, the kiosk confirms the clock-in with a success message and the worker's name on screen. The time is recorded just as it would be with facial recognition.
Removing a Worker's PIN
How to delete a PIN when it's no longer needed
If a worker no longer needs a PIN, or you want to force them to use facial recognition only, you can remove their PIN:
Go to the worker's Edit page
Navigate to Workers, click on the worker's name, then click Edit.
Scroll to PIN Management
Find the PIN Management section. You'll see a note saying "PIN is currently set".
Click "Remove PIN"
Click the Remove PIN button. Confirm the action when prompted. The worker's PIN will be deleted immediately and they will no longer be able to clock in using a PIN.
If a worker suspects their PIN has been compromised (someone else knows it), remove the old PIN and set a new one straight away.
PIN Security Tips
Keep your system secure
PINs are less secure than facial recognition because they can be shared or guessed. Follow these tips to keep things safe:
Don't use obvious PINs
Avoid 1234, 0000, 1111, or the worker's birth year. These are the first things someone would guess.
Don't let workers share PINs
Each worker should have their own unique PIN. Sharing PINs means someone could clock in on behalf of another worker.
Do use 5 or 6 digits when possible
Longer PINs are harder to guess. A 6-digit PIN is 100 times harder to crack than a 4-digit one.
Do change PINs periodically
If a worker uses their PIN regularly, consider changing it every few months as a precaution.
Do encourage facial recognition as the primary method
Facial recognition can't be shared between workers and is the most reliable way to confirm identity.
If you notice unusual clock-in patterns (such as a worker clocking in when they shouldn't be on site), check whether their PIN has been shared. You can remove the PIN and switch them to facial recognition only.
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