Reliable alert delivery with Twilio SendGrid
Point TempClock’s email at Twilio SendGrid’s SMTP relay and your late, no-show and low-match alerts go out on infrastructure built for transactional delivery. SMS is planned — and we are clear about what is live today.
SendGrid as the delivery relay for your alerts
TempClock’s email provider accepts any SMTP host. Pointed at Twilio SendGrid, every alert it raises is handed to a service built for high-volume transactional delivery — with the reporting that comes with it.
Standard SMTP relay
SendGrid exposes an ordinary SMTP endpoint. Set the host, port and an API key as the password — no custom connector, no code.
The alerts that matter
Late starts, no-shows, low face-match confidence and geofence breaches are raised in TempClock and delivered through the relay to the right manager.
Deliverability you can see
SendGrid’s own dashboard shows opens, bounces and spam reports — so when an alert does not land, you can find out why.
A declared sub-processor
Twilio (Twilio / SendGrid) is named in our data-processing terms as a transactional delivery sub-processor, processed in-region — so your compliance review has a paper trail.
Email delivery is live today. SMS via Twilio is planned — see below.
Point your SMTP at SendGrid
These are the settings you enter under Email provider — nothing more.
# TempClock · Settings · Email provider · SMTP host = smtp.sendgrid.net port = 587 # STARTTLS username = apikey # the literal word "apikey" password = SG.xxxxxxxx… # your SendGrid API key from = alerts@yourcompany.co.uk # Send a test from the same screen → "delivered"
Standard SMTP — the same fields work for any provider
Get the alert to the right person, reliably
An alert nobody receives is no alert at all. Routing delivery through SendGrid gives lateness and no-show warnings the best chance of being seen in time.
Built for transactional volume
A busy multi-site operation can raise a lot of alerts on a Monday morning. A dedicated relay is built to deliver them without throttling your mailbox.
Know it was delivered
Bounce and delivery reporting means a missed alert is visible, not silent — so a no-show does not slip through because an email quietly failed.
Clean for compliance
Twilio is a named sub-processor in our DPA, processed in-region, so adding it does not open a new question in your GDPR review.
Email today, SMS planned — straight answers
We would rather tell you exactly where this stands than imply a text-message feature that is not built yet.
Included today
Planned — not live yet
To be completely plain: there is no SMS-sending in TempClock today. What works now is email delivery through SendGrid. SMS via Twilio is on the roadmap; if it would change your decision, tell us about your use case and we will share where it sits.
Other integrations
Building something custom? The REST API and HMAC webhooks let you connect any system.
Deliver every alert reliably
Route TempClock’s alerts through SendGrid and see the delivery reporting for yourself. Tell us how your alerts need to reach people and we will help you set it up.
UK-hosted · Set up in under an hour · No app for your staff